Unilever: Training meeting and workshop facilitators

Unilever: Training meeting and workshop facilitators


The central design team at Unilever needed to enhance their skills to facilitate large teams during creative planning. As designers themselves, they required additional leadership skills to take the lead and conduct a productive and results oriented session with peers.

The Journey

We created a bespoke two day course on facilitation. The process took them through the psychology of facilitation, being facilitated well themselves and in turn stepping into leadership.

The Results

  • The training was applied directly back into the organisation at workshops held the following day.
  • The team used the material to develop their own in-house toolkit for consistent use across the business in workshop design and facilitation.
  • Team fed back it was the best corporate training they had ever received.
Great course from which I would expect new and experienced facilitators would learn. Appropriate pace and mix of emotional vs functional concepts delivered with great style and expertise that modeled the concepts being taught well.

I appreciated the style of delivery and specifically the flexibility
to tailor the content to our needs. This was of course walking the walk of the content itself which is very important for me.
— Ian Brown, Design Manager, Unilever